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Top 5 Tips to Improve Survey Quality

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Are your survey Programming not effective enough to drive accurate and reliable information? Beat complex survey challenges with our best survey designing tips to improve survey quality and get better customer insights.

Discovering your audience’s preferences throughout their customer journey can be effectively accomplished through surveys. These valuable tools enable you to swiftly gather feedback from a large number of individuals within a short span. The logistics involved are comparatively straightforward- you design and deploy the survey, respondents participate at their convenience, and you subsequently analyze the collected data.

Surveys provide a wealth of information concerning your audience, encompassing various aspects such as.

 

  • Purchasing process- What information do customers require to fulfill their needs? Where do they seek such information? What kind of details aid them in making purchasing decisions?
  • Website satisfaction- Why do customers visit your company’s website? Can they easily access the desired information? Are there additional resources or tools you can offer them?
  • Post-event feedback- What is your customers’ perception of your company’s trade show booth? What aspects did they find most valuable? Is there specific information they were seeking but did not find?

Surveys are crucial for gathering information, hence it’s worth investing our time and effort to make them more engaging and innovative to support their purpose. So businesses must not overlook poor-quality surveys and seek the help of experts to improve survey quality.

Why Business Must Improve Survey Quality?

Improving survey quality can bring numerous benefits across various domains. Here are some key advantages.

 

  • Reliable insights

Improving survey quality ensures that the insights obtained are representative and unbiased. It helps minimize errors, sampling biases, and methodological flaws that can distort the results. Reliable insights enable organizations to make informed decisions, formulate effective strategies, and address specific challenges with greater precision.

 

  • Enhanced credibility

High-quality surveys enhance the credibility and reputation of the organizations conducting them. When surveys are designed and implemented with rigor and transparency, stakeholders perceive the organization as trustworthy and competent. This credibility can foster stronger relationships with customers, clients, employees, and other key stakeholders.

 

  • Improved customer satisfaction

By conducting surveys with better quality, organizations can gain a deeper understanding of customer needs, preferences, and satisfaction levels. This information helps identify areas for improvement, develop more targeted marketing strategies, and deliver better products and services. Ultimately, improved customer satisfaction leads to increased loyalty, repeat business, and positive word-of-mouth.

These advantages can positively impact decision-making, organizational performance, and the overall quality of products, services, and interventions.

Below are the best and proven tips to improve survey quality within no time.

5 Proven Tips to Improve Survey Quality

Tip 1- Goal-specific Survey Improves Survey Quality

When creating surveys, it is crucial to have a clear purpose in mind. Whether you are seeking feedback on your customers’ experience or aiming to identify the main challenges faced by your target audience, every survey should serve a specific goal. Unfortunately, many companies make the mistake of sending out lengthy and vague surveys that cover a wide range of topics, from website experience to shipping prices. This approach is likely to annoy your customers.

To obtain meaningful answers to your questions, it is advisable to divide your surveys into shorter questionnaires, each focusing on a single objective. By doing so, you can gather the necessary data more efficiently and simplify the process of developing questions.

Maintaining a clear focus on your goals can also improve other aspects of survey design, such as avoiding ambiguous and overly complex questions. By ensuring your survey content is engaging and relevant to your customers, you increase their willingness to participate. For further insights and statistical references, you can refer to the related resources.

Clear survey purpose enables-

  • Appropriate question selection
  • Elimination of ambiguity
  • Focus on goal-oriented questions
  • Inclusion of highly relevant questions

Tip 2- Say No to Jargon

Different respondents and customers attempt surveys from novice to experienced persons. If you do not make sure that your language suits every person out there, you might lose your valuable customers and their thoughts. It is better that you speak everyone’s language. Connect with your audience by using their preferred language.

When crafting your questions, it’s important to tailor them to your specific target audience. Choose wording and terminology that your respondents will easily comprehend. Steer clear of using internal jargon that may confuse them. If you do use abbreviations, make sure to provide a clear explanation of their meaning. By ensuring your questions are easily understood, you enable your respondents to provide more accurate and meaningful responses.

For example-

In the below example, using “AR” might confuse many people as they might have different understandings. They will make assumptions that will impact their answers, resulting in vague results.

In the second part, where we mentioned “AR” as “ Augmented Reality” will clarify the scenario and people will be able to answer correctly, resulting in accurate results. 

In most scenarios, it is better that you describe it clearly so that even the novice can answer in a better way.

improve survey quality with clear concepts

Image Credits: Pollfish

Tip 3- Is your Survey too Lengthy? Trim it now!

Customers do not want to engage much time completing surveys. They get bored easily if they have to attend lengthy surveys. Result? Quitting the survey in the middle.

This might severely damage your results. To maximize respondent engagement, it is crucial to ensure that your survey is concise. It is important to have a clear understanding of the specific information you wish to gather.

According to Cameron Johnson, business segment leader at Nextiva, research suggests that surveys that can be completed within five minutes or less tend to yield the highest response rates. Conversely, surveys that exceed 11 minutes in length are deemed too long and are likely to result in higher rates of abandonment or, even worse, random responses.

In essence, if your survey is excessively long, individuals are likely to expedite their responses in order to complete it quickly. They may not thoroughly contemplate their answers and could potentially misinterpret the questions, thus negatively impacting the quality of your data. By keeping your survey concise, you can achieve improved outcomes and foster greater engagement from your audience.

Tip 4- Curate Survey Questions Smartly

Are your survey questions making sense? Making sense at all? Or making dual sense that might confuse customers?

Then you must work on your words and curate questions that present a clear picture of what exactly you are looking for. The choice of words can greatly impact the quality of responses and prevent biased or confusing answers. Below are some valuable tips for creating effective survey questions.

  • Use unbiased questions that avoid leading respondents to a particular answer. For instance, instead of asking, “When do you enjoy using this product?” which introduces bias, ask, “When was the last time you used this product?”

improve survey quality with biased/unbiased questions

Image Credits: Forms.app

  • Pose one question at a time to avoid confusion and obtain clearer results. Often, surveys bundle multiple questions together, leading to muddled responses. For example, rather than combining “Do you prefer this product? If so, why?” into a single question, separate them. First, inquire about product usage and then ask for the reasons behind the preference.

improve survey quality with single question

Image Credits: Pollfish

  • Offer balanced response options to ensure unbiased results. Use answer scales that include an equal number of positive and negative choices, with a neutral option in between. A well-balanced scale could include options like Excellent, Good, Average, Below Average, and Poor.

improve survey quality with balanced options

Image Credits: dataforceresearch

  • If you’re uncertain about the clarity of your questions, enlist a test group to take the survey. Seek feedback from colleagues or friends to identify any potential confusion and make necessary adjustments.

Tip 5- Adding Question Variety to Improve Survey Quality

When it comes to gathering information, active engagement is the key. By incorporating a variety of question types, such as ranking, matrix, open-ended, or multiple-choice questions, you can captivate your audience and maintain their interest, even in a lengthier survey.

This requires a clear understanding of different types of survey questions and how can you use them to support your results, ensuring survey quality.

  • Open-ended or Close-ended questions

improved survey quality with the right question

Image Credits: embedsocial

  • Multiple-choice questions

improve survey quality with multiple choices

Image Credits: embedsocial

  • Dichotomous questions

improve survey quality with yes-no-questions

Image Credits: embedsocial

  • Rating-scale questions

improve survey quality with rating-scale-question

Image Credits: embedsocial

Such questions will keep the boredom away and help customers to engage throughout surveys irrespective of the length but do not exaggerate the survey length. Leverage the right survey creation tool that will turn your creative ideas into reality and improve survey quality.

Improve Survey Quality with OnGraph’s Customized Survey Creation Tool

Unleash the power of surveys to understand your audience! Customize questions to match research objectives and gather vital information. Write in a language that resonates with your audience. Simplify survey participation with diverse question types, logical flow, and skip logic. Seek a fresh perspective from a colleague to spot any confusion. 

Elevate your insights and connect with your audience like never before with the right customized Survey Creation Tool at your fingertips. We have experts who can custom-build tools to turn your survey expectations into reality for better and more accurate results. That’s why businesses must not overlook survey quality for any reason.

Apart from curating amazing surveys, protect them against fraud. Read our blog- Safeguard Market Research: The Ultimate Guide to Fraud Detection.

Drop us a query today, we will be happy to help and improve your survey quality.

If you have implemented other tips and tricks or something better in mind to improve survey quality, let us know via comments. We will be glad to hear.

 

 

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Safeguard Market Research: The Ultimate Guide to Fraud Detection

Fraud Detection MR

Every business wants deeper and more accurate insights into the market to analyze competitors’ and customers’ understanding. And, effective market research is the one and only way to achieve those goals. Among different methods of market research, surveys are the most preferred method due to their ability to have a significant impact on customers and gather essential information to drive business decisions. 

The look and feel of the surveys have evolved over the years with the same purpose of getting the required information. But today marketers and customers are facing a daunting challenge, that is, online survey fraud. Despite the fact that technology and innovation have revolutionized market research, the industry has been plagued by a surge in online fraud, which is jeopardizing data integrity and quality. 

Fraudsters such as malicious individuals, click farms, bots, and competitors have seized this opportunity to participate in online surveys and submit fake responses, thereby undermining the mission of survey providers. This has been a persistent problem for many companies. It’s clear that online survey fraud poses a serious threat to the integrity of market research and the businesses that work on intense data. This is why companies are emphasizing strongly to have effective fraud detection techniques in place to make each survey worth investing in.

If you are new to market research and have no clue why your results are non-promising then you might be a victim of survey fraud. To help newcomers, we have highlighted what survey frauds are, how survey frauds have progressed over the years, their impact on businesses and customers, ways for detecting potential survey frauds, and the best tips to avoid fraudsters with smart surveys.

Let’s start with survey fraud, leading our way to fraud detection techniques.

What is a Survey Fraud?

Survey fraud refers to any deceptive or dishonest activity carried out with the intent to manipulate or distort the results of a survey. It involves the deliberate submission of false or misleading information in response to survey questions, leading to inaccurate data and compromising the validity and reliability of the survey results. 

Over time, with the advancement of technology, frauds are also evolving, which can significantly impact the data quality and alter the results. For those who are unaware of how far survey fraud can go, go through the evolution of survey fraud.

Effective Fraud Detection Methods to Detect Survey Frauds

To detect fraud, one must understand fraudsters’ tactics and perform quality checks during registration, as they often use multiple accounts or change IP addresses. This is a common issue for market researchers.

An effective Market Research solution offers fraud detection facilities that can serve a dual purpose to help manage survey responses and prevent fraud. 

Below are some proven methods to discover frauds entering the survey.

  • Enabling IP tracking for respondents

Enabling IP tracking for respondents for fraud detection

Image Credits: Surveysparrow

To ensure quality responses, keeping an eye on your respondents’ IP addresses is helpful. By enabling IP tracking during the Configure step, you can see which networks respondents are using to access your survey. This could be a personal WiFi network, a shared public library network, or a university dormitory.

If you suspect fraudulent behavior, watch for multiple respondents coming from the same IP address. This could indicate that one person (or a group of people) is repeatedly taking your survey and skewing your results. However, don’t be too quick to assume foul play if you see a few duplicate IP addresses. It could simply be a group of individuals using the same shared network.

  • Disable “multiple participation”

You must have a feature preventing respondents from applying for the same survey multiple times. Rewards make them greedy, and to get more rewards, respondents go to different heights and try to fill out surveys in all possible ways. 

As per GDPR, businesses cannot track people and save their data without consent. Thus, businesses use a small cookie file in their browser’s cache memory that will only identify if that specific browser has opened the same survey link. 

  • Reviewing time stamps 

The time taken by respondents to complete the survey is crucial information. To get a sense of how long it takes them to read and respond to each question, you can give the survey to a few people and how long it takes them to finish. This will give you an average time for completion.

When reviewing the data, it’s normal to see longer participation times, as respondents may have taken breaks or been interrupted. However, be wary of very short completion times that fall significantly below the average, as this may indicate rushed or dishonest answers.

Additionally, watch for multiple submissions with similar start and end times, which could be a sign of spambots. Checking completion times ensure the quality and accuracy of your survey responses.

As per SurveyMonkey, the average time to complete a survey is below.

average survey completion time for fraud detection

Image Credits: Surveymonkey

  • Reviewing respondents’ device information

Another piece of information that a business must review is the respondent’s system information. When the same device and browser produce identical responses, it could be a red flag for potential fraud. So, it’s important to be alert and take action if you notice this happening. Don’t let scammers get the upper hand!

  • Browser Fingerprinting fraud detection technique

Fingerprinting is a tracking technique that gathers sufficient information to distinguish an individual user across browsing sessions, even when they are in incognito mode or using a VPN.

Unlike cookies, which can be easily cleared or disabled by users through methods like ad blockers, fingerprinting is considered a more effective tracking method. When a browsing session does not match a specific cookie, companies use browser fingerprinting to identify the user visiting their website.

Every time you visit a website or use an app, your device inadvertently discloses a significant amount of data. This is inevitable due to the unique combination of your device’s hardware and software architecture. 

Some examples of the fingerprints left behind include timezone, screen size, device model, installed fonts, installed drivers, operating system, language settings, and browser extensions. Companies can collect countless more signals, and the more they gather, the easier it becomes to pinpoint a specific user. Some companies use FingerprintJS, an advanced open-source JS library, that detects fraud by hashing unique device/browser features for a distinct identifier.

It helps you to check if the user is again registering and completing the survey.  This has been the best and most commonly used Fraud Detection technique available.

  • Mobile verification method

Another way to check the authenticity of the respondent is to verify their mobile details by sending an OTP and ensuring that it has not already been registered as a respondent. 

  • Address verification method

Sometimes respondents create false addresses to enter the survey from different locations to earn rewards. But it can significantly impact the result of the survey. So companies can simply verify the respondent’s address to check if they are a genuine respondent, and you can rely on their responses for better decision-making.

If the address matches the respondent who has already completed the survey, you can terminate their screening process and take them off the survey page.

Besides these methods to detect fraud, you can implement internal checks on your survey to keep the fraudsters away.

Tips to Trick Fraudsters with Smart Survey Creation For Fraud Detection

Cheating while completing and registering for surveys can be a major problem, but technology can only do so much to prevent it. To make sure your survey results are accurate and reliable, there are additional steps you can take to discourage fraudsters from skewing your data. 

While creating surveys, the designer must remember the goals below to ensure smooth fraud detection.

Goals for survey designers for fraud detection

Image Credits: Qualtrics

Let’s explore some effective strategies that can help you maintain the integrity of your survey results and ensure the insights you gather are trustworthy.

  • Using psychological tricks

Don’t let cheaters ruin your survey! You can scare them off immediately by letting them know you have a foolproof way of catching them. Even if you don’t have fancy monitoring tools, you can simply ask for a valid email address at the beginning of your survey. 

This will validate their identity. Plus, adding a required email question and a page break ensures they can’t move forward without providing one. So, protect the integrity of your survey and make cheaters think twice with this simple but effective fraud detection tactic.

  • Ask for the respondent’s commitment

Cheating in surveys can lead to inaccurate results and compromise the brand’s reputation. To prevent this, it’s crucial to ensure that respondents provide genuine opinions and information. 

According to research, one effective method is to ask a question that requires a specific positive response, like “Will you commit to answering truthfully?” This creates a behavioral commitment that increases the likelihood of honest answers. So, to obtain honest survey responses, use this technique and encourage your respondents to commit to truthful answers!

  • Implement extra validations using logic flows

Adding logic validations in your survey can improve the quality of your data. By creating screening paths with multiple conflicting response options, you can identify whether respondents rush through or answer randomly. If they don’t meet your criterion, the logic flows will prevent them from proceeding, drastically decreasing unqualified responses. So, you must add tailored logic validations to drive accurate and reliable data.

  • Implement panel sampling instead of river sampling

River sampling and panel sampling are two different approaches to collecting survey data. River sampling involves mass-inviting people to take the survey through online ads and promotions, but researchers have no control over who will participate and can’t follow up after completion. On the other hand, panel sampling involves inviting pre-screened individuals from an affiliate site who have already expressed interest in participating in surveys. 

Panelists can be reached again, and researchers can target specific demographics for more reliable data. While river sampling can complement, panel sampling provides a more dedicated and trustworthy data source. However, overly selective panel sampling can result in rigid data. Without double opt-in verification, river sampling can attract anyone with any intention, making it less precise.

  • Open-ended questions

Incorporating an open-ended question into your surveys is a smart move to deter any sneaky cheating. To ensure every respondent can thoughtfully answer this question, consider placing it at the end of your survey and marking it as ‘required’.  this has been an interactive way for survey fraud detection.

But beware, not all participants will give meaningful answers. Some may even type out gibberish! To weed out any unhelpful responses, set a minimum character or word limit for this question. When reviewing individual responses, spotting and removing any participants who didn’t meet this requirement will be easy. 

Example of open-ended questions

Image Credits: Questionpro

  • Attention check

Let’s discuss a clever way to gather reliable information from your respondents. All you need to do is ask a simple question and provide them with a list of choices to choose from. You can make it even more effective by adding either a single or multiple-selection question and instructing them to choose only one option or skip the question altogether.

Now, here’s the exciting part. By doing this, you’ll be able to filter out respondents who didn’t follow the instructions, or even better, disqualify those who answered incorrectly using logic flows. 

In the example below, if the respondent does not give proper attention, they will fill in the wrong answer.

psychological tricks

Image Credits: Leadquizzes

However, these are not the only ones, it is up to the business and survey designer what internal checks they want to implement to achieve their goals.

Creating a smart survey, it requires an expert hand and a proper understanding of the market, respondents, and survey creation.

Protect Surveys With OnGraph’s Fraud Detection Solutions

Market research helps you understand your audience and make informed decisions. However, response fabrication and fraudulent survey responses have become more rampant than ever before. This can compromise the integrity of your research, leading to incorrect conclusions and poor business decisions. Thus we need modern-age fraud detection techniques to eliminate them.

But don’t worry, there’s a solution! By implementing various checks, you can prevent market research fraud and ensure the authenticity of survey responses. We have listed ways for efficient fraud detection to improve your surveys and focus on designing surveys and implementing them to gather accurate data. 

If you are looking for impactful solutions to help your business protect the surveys, then you must connect with experts from OnGraph. Our services, such as fraud detection and survey creation tools help filter out invalid survey responses, fake user data, bots, and incentivized survey completion. Schedule a call with one of our experts to demonstrate how we help businesses create secure and cost-effective market research solutions.

 

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The Fundamentals of Market Research

market research feature image

Have you ever encountered a failure where your newly launched product does not create enough noise in the market? It seems you forget to do your homework, which is called market research. Every business has a perception that their product is somehow different and will have a great impact in the market, but does it? Not every time, the market is full of ambiguities and even the customer’s perception about a product keeps on changing and that makes market research even more complex.

So, how do these companies get their facts right and make use of them for better-informed decisions that will help them succeed and generate revenue? 

Everything starts with digging deep into the market and understanding the constantly changing market trends and demands. Once companies realize the true potential of their products and understand the current trends, it’s time they understand the behavior of their customers and how they will react to them. 

All of this research has now become a mandatory task before companies launch their products into the market to understand its uncertainty. Not only established businesses but small businesses are also in need to conduct efficient market research to eliminate business risks. 

So, where does the complexity hit?

Things started to be complex for a newcomer who does not know where and how to start market research and what components to consider while conducting it. The process is time-consuming as there is no well-functioning system that can help every type of business conduct a variety of market research. 

Before we move to the critical part of how and why first we will introduce you to the term market research, and what exactly it is.

What is Market Research?

Market research involves a methodical process helping businesses to gather relevant information about the market, ongoing trends, competitors’ analysis, customer behavior, and most importantly their interest. 

As per your business requirement, you can choose different market research software that will help convert the hard number into simple reports for you to make informed decisions. Market research is a detailed process that will provide insights into different fields. 

market research

By staying aware of industry trends, consumer demands and preferences, legislative changes, and other factors, companies can tailor their efforts and allocate resources effectively. This is where the value of market research lies.

The market is huge and has unlimited opportunities for every business. But before that business asks how to do effective research, before that they understand why they are doing it and why they need market research software.

Here is “Why” to Market Research

Whether you are a new business or established, you must conduct market research frequently to understand the market needs and change customers’ behavior. Not only this, market research can help businesses to reach new heights.

“Below are the reasons why businesses must make market research a crucial part of their development process.”

  • Identifying potential customers, what are their demands, who is the target audience who will be using the product, their age range, their demographics, and others. It will help to target customers effectively.
  • Learn more from existing customers, such as what they like about the product, how they are using the product, what is influencing their purchase decisions, and others. Not only this, but you will encounter their pain points also, so you can eliminate them with improved products and identify upsell opportunities.
  • Help you set realistic and long-term targets for your business. Leveraging market data, you can improve your tactics and improve marketing campaigns for continuous development. Being a part of a customer-centric market, you must adopt an STP model: Segmentation – Targeting – Positioning for better results.
  • Help you identify potential market challenges and how you can eliminate them by developing a solution to boost your business.
  • Find new places and platforms to advertise your products for better reach.
  • It helps in getting the latest updates on competitors, their sales, strategies, and their approach to targeting potential customers. 

Now that you know how market research can help your business in several ways, then why not do it? 

But, the most asked question is how can we start doing our research, what methods are available and how do we do that, and what approach to use in different scenarios?

Well, this could be challenging if you are not aware of different ways of conducting market research. So, here we move to the “how” part of the research.

“How” do we do Market Research?

Different types of market research help businesses get accurate information. Market research takes much time and incurs money, so, whatever information you want to be used within your business to make decisions, you must choose the right form of market research. 

types of market research

Primary Research

In this type, you gather the data directly from the target market, making it a primary data set. Collecting data through primary research yields two types of results: exploratory data, defining the nature of the problem, and conclusive data, which is used to solve a problem. 

For example-

Problem: not able to eliminate fraud respondents who are filling the surveys and it is impacting the quality of the results.

Solution: for that, companies can include fraud detection techniques to eliminate respondents who are leveraging the existing system to complete surveys incorrectly.

pros/cons of primary market research

The data collected from participants is raw and must be analyzed to identify trends and comparisons. It generally includes focus groups, interviews, surveys, questionnaires, and others.

Secondary Research

The second marketing method is known as secondary research, which involves utilizing previously collected, analyzed, and published data. This type of research can be conducted through desktop research using public domain data such as government statistics, think tanks, research centers, and other sources available on the internet, such as Google.

Compared to primary research strategies, secondary research is often less expensive as much of the information is freely available. However, in certain cases, the collected data may not provide sufficient details to describe the results accurately, requiring the use of primary market research to enhance understanding.

Qualitative Research

Qualitative research involves data that cannot be measured. This type of research can be either primary or secondary, and methods such as interviews, polls, and surveys are often used to gain insights into customers’ thoughts and feelings about a product or service.

By asking open-ended questions such as-

  • Why do you buy our product or service?
  • What are the scope of improvements and why?” 

Such answers can help businesses to make significant changes to newly launched and existing products and services. Qualitative research is helpful if conducted before the product launch. 

Quantitative Research

To gather statistical data for analysis, marketers use quantitative research. The objective of this type of market research is to have numerical evidence to support your marketing strategy. The numbers obtained are empirical, and not interpretations, this is where qualitative and quantitative research differs.

Quantitative market research gathers data via surveys, polls, questionnaires, and other methods to generate numerical data for analysis. It helps your business to understand where to allocate your marketing efforts and budget. By analyzing data such as page views, subscribers, and other dimensions, you can modify your marketing strategy according to your findings.

But, that is not all. Once you get into market research, you will come across different methods to get better customer insights. 

With time, people get more curious and have changing opinions about everything. So it is better to connect one to one and provide a personalized experience where they can share their true reviews. Getting to know a dedicated set of genuine respondents will take time, only then you can make a futuristic decision to help your business grow while eliminating risks.

Thus one can say that conducting market research is a crucial task that brings many challenges that must be eliminated for a seamless research process. If you are not aware of those challenges then you must take a look.

Potential Market Research Challenges

No matter how much effort you put into conducting detailed market research, if you make a single mistake or use a faulty system to conduct it, your business will have to suffer from losses that you might not be prepared for.

No matter how much effort you put into conducting detailed market research, if you make a single mistake or use a faulty system to conduct it, your business will have to suffer from losses that you might not be prepared for.

Many businesses have failed the process due to many reasons, such as-

  • Limited staff and budget to go deeper into the research to get more accurate results, resulting in impacted survey results.
  • Making assumptions about the gathered information or completing surveys with wrong data internally.
  • Relying on the respondents who are vaguely completing the surveys for just rewards, such as using different accounts to complete the surveys, filling in different data from different cities, and filling surveys for different demographics.
  • A seamless pattern to help businesses to manage and create their projects internally.
  • Managing a wide range of global suppliers for completing the surveys.
  • Not able to check the project’s feasibility even before starting the project.

To cater to these challenges, several companies are developing top-notch market research solutions. With such MR platforms, businesses can process and manage surveys, projects, and respondents from across the globe with great customization.

Unlock Market research opportunities with OnGraph

With the increased need for accurate market insights for making informed decisions, businesses need solutions that can help them get accurate data, connect to genuine respondents and suppliers, create engaging surveys, and more.

To help markets, analysts, and survey respondents, we have a team of experts that will help your business to eliminate all the significant challenges and streamline the market research process. With our solutions, we have helped global clients to make a significant difference in achieving their success.

To know more about these functionalities and market research software development services, you can connect with our team with complete requirements. We will build a perfect MR solution for every business needs.