Transportation and Logistics App Development: Core Features, Benefits, Cost & More

Posted by ongraph · April 6, 2020 · 7 Min read

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The fact that logistics are responsible for driving several businesses globally is well-known. But the pain of monitoring all the operations of logistics and transportation for 24 hours is overwhelming. The logistics industry requires a 24 hours solution that can track all the running activities continuously. The mobile applications are not only reliable solutions but can do all the tasks for your logistics business and delivery. If you are also planning for a logistics app development, then have a look here at all the best development directions that are capable of building the perfect mobile apps – for both Android as well as iPhone.

But before diving deep into the topic, it is important to know what the logistics apps are. So, let’s get started.

What Is a Logistics App development?

A complete and consolidated logistics delivery mobile application allows the user to manage the fleet, shipment details, routes, goods, drivers, and much more. Customers depend on their logistics partners to ship their packages and goods from one place to another. A scalable logistics app development solution fulfills the needs of the expanding logistics industry. It allows the customers to book transfers well-in-advance whenever they need it just with a single button on their phone. Furthermore, they also get to receive real-time updates regarding their shipments. You can efficiently and conveniently manage your delivery business with an app for logistics, transportation, and trucking and make lifelong customers.

Benefits of A Logistics App For Your Business

Despite the present situation, the logistics industry is affected by so many issues that would vary based on its location as well as the scale of an enterprise. Furthermore, there are some general points which are universal all over the globe. Let’s have a look at some of the several benefits of logistics apps:

  • Enhanced Customer Service

With a logistic app, you can offer better and enhanced customer service to your valuable customers. The app provides efficient tracking of the parcel, thus making the customer well aware of his courier’s delivery time. Moreover, in case of the absence of the customer at the time of delivery, they can conveniently contact your team via the app to deliver their parcel at their neighborhood.

  • Better Visibility

A delivery app makes you keep an eye on the parcels that are either dispatched or to be shipped. Furthermore, it is also possible for the customers to keep track of their deliverables and track it efficiently.

You can also use this tracking facility to attract more customers by offering visibility of your customer’s ride to their family and friends.

  • Confirmation

The assurance of product delivery is one of the most significant reasons for using the delivery app. By using the app, the company and also the customer can confirm whether or not the product was delivered on time.

  • Professionalism

Apart from all of the benefits discussed above, a delivery app also helps your company to look more professional. It enables you to fulfill your promise of on-time delivery. Other than that, you can also justify all the extra charges by electronic tracking facility.

All The Big Players of Logistics apps

Over the past few years, Web and mobile apps have transformed the transportation industry into a huge market. So, the fact that the logistics industry is also profoundingly investing in technology by developing apps for mobile devices wouldn’t really come as a surprise. While a delivery app has its many benefits, there are a number of big companies which also provide a beneficial logistics app for your business. Have a look at them:

Source: Statista

Basic Features Of A Logistics App

To make it easier for you, we have fragmented the list of features into three categories – Admin, User, and Dispatcher.

Admin Panel

  • Services: As per the market demands, you can manage and strategize your local and global objectives.
  • Orders: Utilizing the in-built order management system, you can manage all the rules so as to ensure on-time order processing.
  • Users: You can manage your customer’s information quickly such as order history, payment history and more with the help of easy-to-use CMS.
  • Drivers: A Delivery App provides an exhaustive platform to efficiently manage and modify the driver’s database.
  • Agency: With the help of this particular feature, the admin can manage the crucial information about the strategic partners as well as agencies effectively, just with a single click.
  • Fleet Management: You can manage the delivery vehicles using a Multifaceted fleet management system available on the delivery app and track them on GPS.
  • Billing and Payments: The admin can manage all the payments using this app and can generate invoices and bills.

User Panel

  • Book Shipment: The shipments can be easily tracked by the users simply by entering the details of the recipient on the delivery app.
  • Drop-off Location: Users can provide delivery details to the driver by entering the drop-off location or by pointing it on the GPS maps.
  • Track Shipment: The users can track their shipments easily with a unique identification number in real-time on maps.
  • Schedule Pickup: The delivery app allows the users to get the package pick from their location by entering an appropriate time according to their convenience.
  • Tariff Calculator: Based on the user’s service type and destination, they can also get an estimate of the time as well as cost for the delivery.
  • Payments: While facilitating digital payment options, the delivery app provides a safe and secure payment gateway to the users.
  • Ratings and Reviews: The delivery app also allows the users to give ratings and reviews of their past delivery experience.

Dispatchers Panel

  • Login: The delivery app offers a secure Sign-up/login facility to all its users. They can register themselves using either their email ID or mobile number.
  • Receiver Details: The dispatchers receive all the relevant details of the receiver for the on-time delivery of the product.
  • Notifications: The drivers receive all the necessary information regarding the product that is required to be picked or delivered.
  • Navigation: The drivers get real-time navigation to the address of the customer using this feature to facilitate on-time delivery.
  • Mark Delivery: The dispatcher can use this feature to send alerts regarding the product’s delivery to both the parties.
  • Customer Support: Get support to all your queries while using a delivery app for your business.

The Cost Estimation To Build A Logistics App

There are various factors which determine the cost of building a logistics app. Have a look at these factors below:

  • The developer’s price
  • The features opted
  • UI/UX development
  • Customization (if any), and so on

The business of logistics involves a 24 hours monitoring service to track all the shipments. From warehouse management to post-delivery, it requires a lot of follow-ups. Such an overwhelming task is very difficult for humans. This is the reason why the logistics app development is a must for the logistics industry.

On a Concluding Note,

You have just gone through the various features, benefits and other factors to consider while building a logistics app. Hope the reading was beneficial to you. If you still have some query or confusion regarding the same, then you can get in touch with us through mail. One of our team members will revert to you as soon as possible.

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