System Support and Maintainence
OnGraph provides truly world-class application maintenance and support services, which can help achieve the core business objective by providing expert support delivered always on-time irrespective of geographical constraints or timezone limitations. We can offer uninterrupted 24x7 support services leveraging upon our offshore software development model, with on-site managemetn support.
We maintain small/medium/large systems and components as they operate to run the important parts of business. The services contain afterr-delivery maintainence tasks, migration and maintainence of databases, technology version upgrades, international languages support , upgrades to functionality, re-architecting systems, redesigning and reengineering critical components of a system.
Our support services fall under 3 main broad areas, what we call as the FAI (Fix-Adjust-Improve)Model :-
Fix Systems
- Fix the design issues
- Fix the implementation errors
- Correct the functionality bugs
Adjust Systems
- Migration to new versions of software or hardware
- Porting to different software and hardware platforms
- Adjust systems as per changes in underlying data structures and format
- System modifications due to 3rd party dependencies
Improve Systems
- Introduce automation and development of utility tools to make the system more maintainable
- Document the system components for future ease in modification and maintainence
- Employ niche engineering techniques to improve system performance (improving speed of execution, improving memory consumption and improving robustness)
If you have any enquiries, please send us an email at contactus@ongraph.com or drop us a quick note here